Guiding you to Joyful
Living with Dementia
The Guide Model Program at Oakwood Creative Care
GUIDE (Guiding an Improved Dementia Experience) provides comprehensive, compassionate, and personalized support for those navigating the journey of dementia.
Personalized Care Navigation
A dedicated Care Navigator will help you access resources, coordinate services, and develop a care plan tailored to your specific needs, ensuring you get the best support for your specific situation.
Caregiver Relief: Adult Day Clubs
Our Adult Day Clubs provide an enriching environment for your loved one with dementia—giving you time to rest while they engage in community and activities that keep their mind sharp and body active.
Family Caregiver Training & Support
Family caregivers are equipped with the skills and resources needed to care for their loved ones with dementia. Education and support programs empower you to overcome challenges, relieve stress, and build confidence.
24/7 Dementia GuideLine
You don’t have to face dementia alone. GUIDE’s 24/7 Dementia Support Line connects you with a dementia specialist anytime you need assistance. Whether you have questions, face challenges, or need guidance, support is always just a call away.
Talk to the Doc!
Connect with experienced clinicians who provide comprehensive assessments, monitor medications, and ensure coordinated care. With expert guidance tailored to individual needs, families can feel confident navigating dementia care.
Solutions for Independent Living
Through GUIDE, participants gain access to resources and services that prioritize safety and independence, making it possible to live comfortably at home with dementia.

From Overwhelmed to Empowered:
GUIDE Lights the Way Through Dementia
The Centers for Medicare & Medicaid Services (CMS) created the GUIDE model to enhance the quality of life for people living with dementia, reduce caregiver strain, and enable individuals to remain living in their homes.
As a founding provider of GUIDE in Arizona, Oakwood Creative Care is proud to offer the complete menu of services covered by the program. These services include thorough assessments, care plan development, respite care through adult day clubs, and ongoing care navigation. Families have 24/7 access to a support line to connect with an OCC dementia specialist for advice or support with various dementia-related questions or challenges they encounter. Additionally, GUIDE participants have unlimited access to community support groups, training and educational presentations, and social events.
With the GUIDE model at Oakwood Creative Care, families can navigate dementia with confidence and focus on creating meaningful moments together at home.
More Support, More JOY
Compare Membership Options to Improve Your Dementia Journey
INCLUDED BENEFITS | General Access (Free) | GUIDE Membership | Hub Membership |
---|---|---|---|
Access to Community Connections | ✔ | ✔ | ✔ |
Educational Guest Speaker Presentations | ✔ | ✔ | ✔ |
Memory Cafés | ✔ | ✔ | ✔ |
Grief Support Groups | ✔ | ✔ | ✔ |
Dementia Experience | ✔ | ✔ | ✔ |
24/7 Dementia GuideLine | -- | ✔ | ✔ |
Caregiver Break: Adult Day Club | -- | ✔ | -- |
Care Navigation & Planning | -- | ✔ | ✔ |
Talk to the Doc! | -- | ✔ | ✔ |
Comprehensive Clinical Assessment | -- | ✔ | ✔ |
Ongoing Support & Monitoring | -- | ✔ | ✔ |
COPE Problem Solving Workshop | -- | ✔ | ✔ |
*Waived Fee* Paid Trainings & Educational Events | -- | ✔ | ✔ |
Eligibility Requirements
✔️ Confirmed dementia diagnosis
✔️ Medicare as the primary payer
✔️ Enrollment in Medicare Parts A & B
✔️ Not currently utilizing Medicare hospice benefits
✔️ Not residing in long-term nursing home (assisted living facilities are eligible)
* Contact us to review your coverage and verify eligibility.
* Not a medicare recipient? Contact us about alternative programs to meet your needs.
Activate your GUIDE
Benefits Today
Navigate dementia with confidence and joy! Send us a message below, or call us at 480-625-3867 to learn more and get started today.
Oakwood Creative Care is a participant of Medicare’s Guide Model Program, offering this service at our The Oakwood Hub location in Mesa, Arizona or our senior day care club locations in Chandler, Sun Lakes, and Mesa. Learn more about the guide program at CMS Centers for Medicare & Medicaid Services, here.